Frequently Asked Questions

Do I need an account to place an order?
No, you can checkout as a guest or register an account for quicker shopping in the future without repeatedly entering the same information.

What payment methods do you accept?
We currently only accept PayPal, but other secure payment methods will be available soon.

What shipping methods do you provide?
We offer major international courier services. Some remote areas may not be deliverable, depending on your location.

How long will it take to receive my order?
Delivery times depend on your location, typically 5-8 business days.

What is your return policy?
We offer a 14-day return policy; items must be in their original condition.

What should you do if you encounter any other issues?

Please contact our customer service via WhatsApp. Based on mutual understanding and empathy, we will provide a satisfactory response or solution finally.

Once again, we emphasize that trust is our priority.